Earnpark Docs

Account Freeze

Don't worry. Security is one of EarnPark’s top priorities. The account’s temporary freeze will last for 24 hours.
1. Probably, our security system got triggered for one of the following reasons:
  • Reset password
  • Reset 2FA code
  • More than 5 attempts to enter the 2FA code
  • Hacking attempt
  • Overseas IP that doesn’t match with the user’s behavior
2. You can also block your account through links in email messages if you see any suspicious activity.
This feature was developed to fight against fraudsters. Your account will be frozen for 24 hours, but you can still log in to it. We’ll be able to block all withdrawals, and your funds will be safe.
If you have any concerns, please get in touch with customer support at [email protected]